Maintenance Services for Australia
Solution Guides
With nationwide technician coverage, Iron Mountain’s maintenance services help extend the life of your IT hardware through flexible, brand-agnostic repairs.
Field and repair services for IT equipment
With national technician coverage, Iron Mountain’s Maintenance Services help extend the life of your IT hardware through flexible, brand-agnostic repair. Whether assets are in-warranty, out-of-warranty, or approaching end-of-life, our services reduce downtime, maximise performance, and support your broader IT lifecycle and ESG goals.
These services are a critical component of Iron Mountain’s Asset Lifecycle Management (ALM) offering, trusted by 90% of the Fortune 1000 and fully operational in Australia. We bring together expert repair, data protection, and end-of-life services to provide a secure, sustainable approach to IT hardware management.
Services
Our Australian-wide network of qualified technicians can support a range of needs:
- Break/fix support
- IMACD (Install, Move, Add, Change, Decommission)
- Rack & stack services
- Smart hands support
- Asset transfers and relocations
- On-site incident resolution and general maintenance
All jobs are logged and managed through a centralised service
platform that provides:
- Live call logging via web portal
- Real-time job tracking and technician updates
- Full job, asset, and serial number history
- Access to manuals, documentation, and parts ordering
- Email and SMS notifications
Featured services & solutions
Asset Lifecycle Management (ALM)
ALM helps protect not only your data and the environment, but also your bottom line
IT Asset Disposition
Enhance security, improve sustainability, and protect your brand reputation with our ITAD services
Hardware Asset Management
Gain peace of mind with a comprehensive range of ITAM services for the entire IT lifecycle
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