Healthcare's digital transformation

Whitepaper

How information governance reduces risk, improves data quality, and accelerates innovation for improved patient care

29 September 202512  mins
Doctor on laptop

For today’s healthcare organisations, data is the most valuable asset—and the most significant liability.

The sheer volume of information can be overwhelming as the healthcare industry generates approximately 30% of the world’s data.1
Electronic health records, medical imaging, genomic data, and feeds from real- time monitoring systems are added daily. Without robust information governance, this data becomes a strategic weakness rather than a competitive advantage.

As healthcare increasingly adopts artificial intelligence (AI) and advanced analytics, information governance has never been more crucial.

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The strategic imperative

A modern information governance program is much more than a compliance checkbox. It is a strategic framework for managing data throughout its lifecycle to enable accuracy, security, and accessibility. In the healthcare sector, information governance is a crucial capability for mitigating risk and enhancing patient outcomes.

Comprehensive information governance encompasses every data point across all administrative workflows within the care continuum. It protects organisations from a range of risks, including:

  • Delays in patient care
  • Escalating cybersecurity threats
  • Excessive overhead for data retention

The financial implications are staggering. Healthcare data breaches cost an average of $9.8M per incident,2 according to recent industry studies. More importantly, low-quality data and fragmented information systems contribute to medical errors, duplicate testing, and delayed diagnoses, which compromise patient safety and increase costs.

Healthcare companies with effective information governance programs report fewer adverse events and lower administrative expenses compared to their peers. These organisations have adopted a framework for minimising liabilities while maximising the value of data.

Therefore, the benefits of information governance extend far beyond internal compliance and directly impact the patient. By ensuring data is accurate, secure, and accessible, organisations solve fundamental patient challenges. This results in faster and more precise diagnoses, a reduction in frustrating and costly duplicate procedures, and a heightened sense of trust and security. For the patient, the outcome is not just better data management, but a demonstrably safer, more efficient, and more reliable healthcare experience.

 

1. ScienceDirect, Data, digital worlds, and the avatarisation of health care, 2023.
2. Elliott Davis, The rising cost of a healthcare data breach, 2025.

Doctor on laptop