Looking for a modern warehouse partner? Ask these 10 questions

Outsourcing warehousing services is about more than just finding extra storage space. Most 3PLs and brands in need of warehousing space are seeking trusted partners who can drive efficiencies, optimize costs and streamline operational activities, all while delivering an outstanding customer experience.

Technology is part of the equation, of course, but a truly modern warehouse is about much more than robots and machines. From security and fire protection to maintenance and staff expertise, these future-ready facilities go above and beyond the status quo every day to better manage supply chain and shipping operations.

How can you vet potential 3PL providers and find the right warehouse to partner with? Consider this your guide. By asking these 10 questions up front, you can determine whether the providers you’re considering will deliver the experience you need.

Modern warehouses explained

At its core, a modern warehouse enables an extraordinary service experience from the inside out. Every facet of the facility structure and the technology used to help it run will impact brands and companies utilizing the space, consumers purchasing products, and the entire supply chain that extends far beyond those physical boundaries.

“Modern warehouses are designed, planned and run by teams who are forward-thinking. They require the right people, systems, processes, and technology coming together in the right facility to offer elevated service levels,” explains Steve James, vice president of warehousing and logistics at Iron Mountain.

Modern warehouses are supported by continuous investments in operations, processes, and staff to create an environment that’s prepared for the unpredictable nature of change.

So when you’re ready, here are ten key questions you should be asking as you explore new warehouse or 3PL providers.

When you’re considering a new warehouse provider, you want to know that you’re partnering with a proven and trusted team of experts who are interested in getting to know you and your business. They’ll be asking questions of you, such as:

• What’s your business model and what are you looking for in a warehouse provider?
• What are your biggest challenges? Where do you struggle the most?
• How can we help you improve operations?

Download the pdf to see the full checklist.