Legal Hold

Solution Guides

When litigation, audits, or investigations arise, securely retaining relevant IT assets becomes critical.

7 October 20256  mins
legal hold

Preserve IT assets with confidence

When litigation, audits, or investigations arise, retaining relevant IT assets is critical. Iron Mountain’s Legal Hold service ensures physical devices are securely preserved and isolated—delivering full transparency and preventing any alteration, reassignment, or disposal until the legal hold is formally lifted.

Experience clear benefits

Legal Hold capabilities includes:

Secure chain of custody

Ensure devices under legal hold are protected, documented, and never at risk of premature reuse or disposition.

  • Asset receipt, tagging & tracking: Log and track each device as it enters legal hold, ensuring nothing is misplaced or altered.
  • Order placement & retrieval: Schedule secure, documented pickup of devices for legal isolation.
  • Packing & loading: Professionally handle and pack devices to prevent damage and preserve forensic integrity.
  • Shipping (collections & delivery): Securely transport assets to storage, maintaining full traceability at every step.
  • Remote returns: Enable individual users to return devices from any location into legal hold custody, ensuring flexibility and coverage.

Isolated, controlled storage

Prevent data erasure, reassignment, or destruction until legal hold is lifted.

  • Warehousing & inventory management: Isolate and safeguard devices in secure facilities, ready for retrieval or inspection.

Compliance & visibility

Maintain ongoing oversight and demonstrate legal hold integrity.

  • Offsite inventory assessment: Perform barcode rescanning or a physical count of stored assets to generate a "stock on hand" report detailing current inventory.
  • Monthly audit report: Receive regular reporting on held assets for compliance documentation.