When nobody cares about records and information management: changing minds and practices in the business

Is it Records Managers vs. Business Managers in your organisation? Often it’s easier to let the Records Managers worry about the RM details so you can concentrate on your day job. But business managers still need to contribute, and they still need to help the RM and IT departments so everyone can reap the benefits of good records management.

According to recent research from Cohasset Associates, only 7% of general employees strongly agree that they’re actively engaged in supporting records management practices. So how can we close the gap from commitment to helping practice good records management? How can we give relief to everyone to further compliance efforts?

In this webinar we’ll discuss ways to better understand:

• why it’s so important to follow all these silly rules and procedures – and why they’re really not so silly
• how technology can offer relief with Records Management practices and procedures
• how initial and refresher training are crucial to achieving results and increasing engagement
• how records managers, the business units, and IT can and must work together to achieve success

We all know that the business people can’t be expected to be records managers, but it’s the little ways you can help with how you work so there can be huge gains in overall RM success. So whether you’re in the Records Management department or on the front lines of the business, you’ll learn how both sides can work together to achieve great results and better information governance overall.