2026 Gartner^® Market Guide for IT Asset Disposition

As organisations struggle to find the optimal “make/buy” balance between which ITAD services are most efficiently handled internally and which are best executed by an external ITAD service provider, this Market Guide helps sourcing, procurement, and vendor management leaders navigate the ITAD market, evaluate AI’s benefits and risks, and identify representative ITAD providers.

It also helps IT leaders align IT asset disposition (ITAD) processes with their needs, minimising business risks from data breaches and environmentally harmful recycling.

According to Gartner: “ITAD is increasingly focused on the environmental sustainability benefits of extending the life cycle of technology assets to reduce greenhouse gas (GHG) emissions and e-waste. Organisations are prioritising asset reuse over recycling, with refurbished devices performing comparably to new ones in typical work settings.”

We believe this report highlights three key categories of IT Asset Disposition (ITAD) services:

• Core disposition services: Essential services for all end-to-end ITAD processes, evaluated based on whether to make them in-house or buy from a provider.
• Secondary hardware services: Acquisition of used or secondary equipment from ITAD providers and their partners.
• Ancillary lifecycle services: Additional offerings from full-service ITAD providers, such as software harvesting and hardware redeployment.

Continue to the full report below.

Gartner Market Guide for IT Asset Disposition; Rob Schafer, Christopher Dixon, Autumn Stanish; February 24, 2026
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