Fuel innovation with unstructured data and AI

Data readiness is now a defining factor in whether organizations realize the full value of their AI.

As organizations try to deploy intelligent document processing or bring generative and agentic AI into their operations, progress often stalls because the data feeding these initiatives is messy, incomplete, and unreliable. This is the gap that the Iron Mountain InSight® Digital Experience Platform (DXP) was built to close.

In Part 1, we explored a fictional bank’s AI lending platform. Leaders expected it to deliver faster approvals, reduce bias, and improve customer experience. Instead, it created confusion, errors, and growing mistrust. In this final piece, we look at what those cracks actually cost, and how disciplined organizations are flipping the equation from loss to growth.