Iron Mountain InSight DXP solution brief

Business challenge

Digital transformation is a critical priority, yet companies face significant challenges in harnessing their data for a competitive edge. Vast, unstructured data is often fragmented across disparate physical and digital systems, which prevents unlocking its value and blocks modern AI.

This data chaos is compounded by slow, manual processes that bog down daily operations, increase costs, and frustrate employees, especially in hybrid workforces. Navigating complex, evolving data security regulations is a costly compliance struggle. These challenges—fragmentation, manual inefficiency, and regulatory pressure—stifle enterprise growth and innovation.

From challenge to opportunity

What if you could:

• Support data integrity, proactively meet complex regulatory obligations, and significantly mitigate compliance and security risks and costs
• Boost operational efficiency and dramatically reduce costs, errors, and risks associated with manual processes
• Activate the hidden value and insights in your data that fuel strategic decisions and new growth opportunities

Iron Mountain InSight DXP

Turn passive assets into actionable intelligence with Iron Mountain InSight^® DXP. This secure, intelligent content platform unifies physical and digital information, leveraging AI, autonomous agents, and connectivity to enterprise systems to unlock the full potential of unstructured data and drive next-level enterprise productivity. Customisable workflows and insightful dashboards deliver the process transparency and actionable insights that power your business.

You’ll be able to:

• Govern information intelligently and compliantly: InSight DXP delivers a powerful, unified experience by integrating physical records and digital assets, giving you control to manage your entire inventory, seamlessly edit metadata, and place trackable digital file delivery orders. Inventory analytics are available on a dedicated dashboard, unlocking insights into legacy information. The platform integrates with Iron Mountain’s Policy Centre to supply records retention schedules and rules, which are then automatically applied using InSight DXP’s legal hold and retention management capabilities. Connect directly to your external repositories to eliminate data chaos at the source. After analysing and understanding your content, the platform provides actionable governance recommendations that enable you to securely delete unnecessary files or archive strategically. Automatically detect and obscure sensitive information to uphold privacy regulations and manage the full information lifecycle with version control and audit trails.
• Streamline manual document and data processes: Our agentic AI framework delivers workflow automation by orchestrating a blend of AI agents, human expertise, API- based automation, and your core business applications. Create your own customised, automated document processing workflows in the low-to-no-code platform or leverage our team of AI experts. Pre-built connectors and APIs make it easy to integrate enriched data directly into your core business systems and workflows. AI agents automate manual tasks—like validating data, routing approvals, and summarising reports—so your team can focus on higher-value activities. The platform proactively flags any data discrepancies and exceptions for human-in-the-loop review, giving you the perfect blend of AI speed and human oversight.
• Unlock actionable insights from unstructured data: Using intelligent document processing and advanced AI, the platform rapidly discovers, structures, and enriches your information. Agentic AI and AI agents transform raw data into actionable insights that enable you to make more informed strategic choices, anticipate trends, and proactively respond to evolving demands. Agentic AI powers intelligent search within the platform, understanding context and natural language to accelerate data discovery across your assets. By using a knowledge graph and ontology-based approach, it can reveal hidden patterns and relationships in your data.

The Iron Mountain Advantage

In a world of fragmented systems, the Iron Mountain advantage is clear: a single, holistic platform for your entire information lifecycle. While others require a patchwork of solutions, our analyst-recognised InSight DXP provides AI-powered insights and workflow automation across all your digital, physical, and media content.

This powerful technology is built on a foundation of trust. Your data is protected by the same security rigor that makes 95% of the Fortune 1000 trust us. Iron Mountain’s security approach is comprehensive, safeguarding your information from ingestion to processing. We follow the NIST Cybersecurity Framework (CSF) to protect your information at every stage.

You can get started quickly with out-of-the-box solutions or work with our professional services team to customise a solution for your unique needs. For those seeking a fully managed solution, our experts can become an extension of your team, pairing deep information management expertise with our powerful technology. This service is supported by a secure global infrastructure and run by highly trained professionals, contributing to our ranking as #9 in the Everest Group Business Process Services Global Top 50. Or leverage our 70+ years of governance expertise to build a world-class IG program with our dedicated advisors and powerful Policy Centre, which tracks 80,000 legal citations across 130+ countries.

Get a unified, digital experience

Contact us to learn how Iron Mountain InSight DXP can help you govern information intelligently and compliantly, streamline manual processes, and unlock actionable insights.