Zero downtime for employees:
We ship a temporary replacement device, pre-configured to your specs, so employees can stay productive while their original device is serviced.
Asset Maintenance
Solution Guides
When devices require repair or upgrades—such as battery replacements, screen repairs, or memory and storage enhancements—Iron Mountain’s Asset Maintenance service ensures your workforce stays productive.
Maintain IT assets without disruption
When devices need repair or upgrades—like battery replacements, screen fixes, or memory and storage enhancements—Iron Mountain’s Asset Maintenance service keeps your workforce productive. Through our advanced exchange model, we provide a seamless swap process that ensures employees stay up and running, with minimal effort and maximum convenience.
Experience clear benefits
Seamless swap process:
Each shipment includes packaging and instructions for returning the employee’s current device—keeping the process smooth and efficient.
Repair & upgrade support:
We handle repairs and upgrades— including batteries, screens, memory, and storage—ensuring devices are returned in peak condition.
Streamlined return of loaner device:
Once the original device is repaired or upgraded, we ship it back to the employee with packaging to return the temporary unit.
Consistent employee experience
Minimize frustration and downtime with a fast, user- friendly process that maintains productivity and satisfaction.
Visibility & control:
Track every step—device shipment, repair status, and returns—through our centralized portal for full program oversight.
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