Iron Mountain InSight DXP solution brief

Business challenge

Enterprise leaders want to scale advanced AI, yet fragmented information holds them back. Critical knowledge remains locked in operational silos—scattered across digital repositories, media libraries, physical archives, and multi-cloud environments. Lacking proper governance and structure, organizations often find it difficult to ground AI in trusted enterprise truth and act on its insights with confidence.

Without clear business context, raw enterprise content cannot easily provide AI models with useful inputs. Slow, multi-step processes compound the problem as teams lose hours searching across disparate systems, while inconsistent application of retention rules expose the business to compliance drift. Without clear data lineage and AI explainability, leaders struggle to validate automated outcomes or trust AI-driven decision-making.

From challenge to opportunity

What if you could:

• Reduce information risk and establish a trusted foundation for enterprise AI by transforming static governance into a proactive strategic asset
• Make better-informed decisions by bridging the divide between digital, physical, and media content and unifying it into a single view
• Accelerate decisions and operational workflows by applying specialized AI agents and intelligent automation to governed, connected information

Iron Mountain InSight DXP

Iron Mountain InSight® DXP is an AI- powered intelligent content platform built for enterprise trust. It turns fragmented, static content across your digital and physical information estate into active, trusted intelligence, unlocking valuable insights and enterprise context to accelerate decisions and transform complex workflows with governed agentic AI.

Built on Iron Mountain’s decades- long foundation of trust, security, and governance expertise, InSight DXP enables organizations to make enterprise information accessible, actionable, and AI-ready while maintaining auditability, explainability, and control.

You’ll be able to:

• Build a trusted data foundation for enterprise AI: Using automated data discovery and AI-driven tagging, the platform classifies content, automates detection and redaction of sensitive PII (personally identifiable information), and remediates ROT (redundant, obsolete, and trivial) data. By supplying and automatically applying retention policies and purging digital clutter, InSight DXP reduces storage costs and minimizes dark data risks, helping organizations strengthen compliance and prepare clean, trusted information for enterprise AI.
• Unlock faster insights across your information estate: Multi-channel ingestion brings together content across formats— including digital files, audio, video, and paper documents. With natural language AI-powered search, metadata enrichment, and integrations across 300+ core enterprise platforms, organizations can break down information silos and organize previously hidden information into structured data, turning disconnected content into clear, contextualized inputs that people and AI can understand and use.
• Activate agentic workflows with confidence: The platform combines agentic AI with human-in-the-loop verification to automate document-intensive workflows while maintaining human oversight. Its flexible, model-neutral architecture allows enterprises to adopt evolving AI technologies while preserving established governance and security standards. By providing controls, audit trails, and data lineage, InSight DXP promotes AI explainability, helping organizations scale agentic workflows with greater confidence and control.

The Iron Mountain Advantage

In a world of fragmented systems, Iron Mountain provides a unified platform for your information lifecycle. While many others require a patchwork of point solutions, our analyst- recognized InSight DXP provides AI-powered insights and workflow automation across your digital, physical, and media content.

This powerful technology is built on a foundation of trust. Your data is protected by the same security rigor that earns us the trust of ~95% of the Fortune 1000, extending our 75+ year legacy of secure information management and governance into the AI era. Aligned with the NIST Cybersecurity Framework (CSF) and backed by top-tier security credentials, the platform safeguards sensitive content from ingestion to processing to help you meet strict regulatory requirements.

Beyond security, InSight DXP delivers enterprise scale and performance, pairing AI-powered document processing with human review to handle high content volumes with up to ~99% average extraction accuracy.*

You can get started quickly with out- of-the-box solutions or partner with our professional services team to customize a solution for your unique needs. For organizations seeking a fully managed approach, our experts can serve as an extension of your team, combining deep information management expertise with our powerful technology. This service is supported by a secure global infrastructure and run by highly trained professionals, contributing to our ranking as #7 in the Everest Group Business Process Services Global Top 50.

Maximize the value of your information estate

Contact us to learn how Iron Mountain InSight DXP can help you govern information intelligently and compliantly, streamline manual processes, and unlock actionable insights.

 

_{*Accuracy is based on internal AI and human-verified benchmarks. Results vary by document quality, format, and setup.}