Balance efficiency and value creation. Turn fragmented processes and disconnected data into measurable outcomes and give hours back to the business with Iron Mountain InSight DXP.
Leaders in shared services and global business services (GBS) face mounting pressure to deliver efficiency, productivity, and value while managing rising risk. Incremental improvement is no longer enough—step-change transformation is required.
Traditional operating models are reaching their limits. Manual workflows and fragmented data slow the enterprise, inflate costs, and trap skilled talent in repetitive tasks. Leadership lacks a unified, real-time view of performance, and risk increases as data remains scattered and unverifiable. The result is operational friction that stifles organizational velocity. Organizations need adaptive, scalable solutions that turn high-volume workflows into streamlined, data-driven engines. Automation, AI, and integrated platforms now form the foundation for faster decisions, more resilient operations, and a more empowered workforce.
Shifting shared services from a cost center to a value creator requires a unified AI-driven workflow for the enterprise back office. When data, processes, and technology operate as one, teams can deliver predictive insights, orchestrate end-to-end experiences, and unlock enterprise-wide innovation. The organizations that modernize now will define the next era of operational excellence.
Our GBS leaders aim to simplify and digitize the end-to-end process to reduce variation, improve control and free up capacity for higher value work.
Iron Mountain serves as the enterprise back office for shared services with an adaptive, AI-driven, intelligent automation layer that unifies Finance, Procurement, HR, and Facilities/Real Estate.
Built on 70 years of trust, Iron Mountain combines people, processes, and technology to meet the unique needs of your organization.
Iron Mountain InSight® DXP is an intelligent content platform that securely connects digital and physical information through AI- powered content management. Customizable workflows and real-time dashboards provide your leaders with end-to-end process transparency and actionable intelligence.
InSight DXP uses AI, autonomous agents, and enterprise‐system connectivity to unlock the full value of unstructured data and accelerate enterprise productivity.
InSight DXP’s AI agents automate document- intensive processes end-to-end, reducing errors, accelerating turnaround times, and freeing shared services teams to focus on higher-value work. Embedded intelligence continually improves routing, validation, and decision-making across Finance, Procurement, HR, and Facilities/Real Estate.
In addition to this platform, we offer comprehensive professional services and outsourcing. Our managed services span business‐process outsourcing, process improvement, and the use of advanced technologies to reduce costs, shorten turnaround times, and efficiently increase throughput.
Shift the focus from managing software licenses to delivering expected outcomes. InSight DXP’s configurable AI agents connect across your existing systems with embedded governance and automation by design.
A modular, AI-driven digital service that delivers outcomes—not licenses. Trusted data flows through end-to-end workflows, with specialized AI agents automating high-volume tasks from ingestion to resolution, allowing your team to focus on strategic growth.
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