Simple, online portal-based requests:
Initiate retrievals with just a few clicks through our online portal or integrated API—no manual coordination required.*
Device Retrieval
Solution Guides
Iron Mountain’s device retrieval service provides a secure, efficient solution for collecting laptops from employee homes or distributed workplaces, ensuring assets are returned with reliability and ease.
Retrieve IT assets with ease
Secure, convenient, and fully managed
Iron Mountain’s device retrieval service offers a streamlined way to collect laptops from employee homes or distributed workplaces—ensuring assets are returned safely, efficiently, and without hassle. Whether managing offboarding, refresh cycles, asset maintenance or lease returns, our retrieval solution is designed for simplicity, security, and consistency.
Experience clear benefits
Flexible, employee-friendly pickups:
We can retrieve from office locations, branch locations, employee homes or other remote locations, making the process convenient and efficient.
Secure handling & transport:
All returned devices are securely packaged, shipped, and tracked.
Standardized, predictable pricing:
Benefit from consistent, transparent pricing—no matter where the device is located.
Efficient reverse logistics:
We manage the entire pickup and return process, reducing delays and minimizing the burden on your internal teams.
Full visibility & control:
Track the status of every retrieval in real time through our portal, ensuring accountability and peace of mind.
Featured services & solutions
Hardware Asset Management
Gain peace of mind with a comprehensive range of ITAM services for the entire IT lifecycle
Asset lifecycle management (ALM)
ALM helps protect not only your data and the environment, but also your bottom line
Data and IT security
Repurpose, reuse, recycle, and remarket IT assets to support landfill diversion goals
Elevate the power of your work
Get a FREE consultation today!
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